We at “Dignified Life Care” (DLC) refer to Services Australia as ‘we’ or ‘us’ in this Privacy Policy. ( sourced from Commonwealth Australia)

The Privacy Act 1988 requires us to have a privacy policy.

Our Privacy Policy outlines what kinds of personal and sensitive information we collect, why we collect this information, and how we handle it.

Why we collect information?

We collect personal information about you where it is reasonably necessary for, or directly related to, one or more of our functions or activities.

To deliver payments and services

We may collect your personal information when it is reasonably necessary for delivering payments or services. For example, we may collect your personal information to:

• confirm your identity
• communicate with you, including by SMS or email
• provide advice about available support
• ensure correct payments are made
• verify data provided in relation to claims and reviews with third parties
• investigate fraud, including internal fraud and the assessment of payment eligibility
• manage complaints and feedback
• participate in merits and judicial review matters
• manage and respond to requests for information
• administer and provide online services, including myGov
• act as an accredited entity, specifically the Identity Exchange Provider and as an attribute service provider within the Australian Government’s Digital ID system
• act as an accredited participant, operate the Digital Identity exchange and perform administrative and oversight functions within the Australian Government’s Digital ID System as part of the Interim Oversight Authority.

For employment and recruitment

We collect personal information to establish and maintain records for the employment and recruitment of staff. You can read about the information we collect for employment purposes

The NDIS Commission will only use or disclose personal information as set out in this policy and for the primary purpose for which it is collected. We may use or disclose personal information for another (secondary) purpose, if one of the following applies:

• the individual has consented to the use or disclosure
• the individual would reasonably expect us to use or disclose the personal information because it relates to the primary purpose for which it was collected (or if it is sensitive information, that it is directly related)
• we are required or authorised by law to use or disclose the information
• a permitted general situation exists—including where we reasonably believe that using or disclosing the information is necessary to: o lessen or prevent a serious threat to the life, health or safety of any individual or to public health or safety o take appropriate action in relation to suspected unlawful activity or serious misconduct o establish, exercise, or defend a legal or equitable claim
• we reasonably believe the use or disclosure is necessary for our compliance or enforcement activities, or for the compliance or enforcement activities of other Commonwealth, state or territory agencies.